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Bright Now Dental review in Lawrenceburg, Indiana: Billed for out if network. Was not informed of different dentist.

1.5
Details
Charged by insurance for using out od network dentist. My last visit the dentist was in the network. Was not informed of the new different dentisi until the tech had finished cleaning my teeth. Did not kniw the new dentisi was out of network until I rscieved my bill. The Lawrenceburg office has been contacted and they were going to get the dentist in network. The next bill I called again. They don't know what happened - they will just write it off. Next bill called the Lawrenceburg office again and they seemed very UNconcerned. Said the next time I come in the charge will show up again. I told her I would not be back.
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Review
#1667898 Review #1667898 is a subjective opinion of poster.
2.0
Details
Bright Now said I needed 2 root canals and they could do it the same day. They brought me a bill $3200 for 2 root canals and 2 crowns. After my mini heart attack (haha) I told them to go ahead because it needed to be done either way. When he went to numb me I had an...
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1 comment
Anonymous
#951743

Wow! You should take them to small claims court for your pain and suffering!

Review
#588112 Review #588112 is a subjective opinion of poster.
Service
Bright Now Dental Procedure
Reason of review
Pricing issue
2.0
Details
Bad experience! It took them at least 10 minutes to even greet me and give me paperwork to fill out, then we waited over an hour in the uncomfortable waiting room, your couches are really uncomfortable. Music was way too loud, overall we were there for 4 hours and got...
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1 comment
Anonymous
#951741

Always get the dental billing code and name of the procedure in question. Call your insurance company in private and ask them if they cover this type of procedure.

Or if they even have ever heard of it?

These dental offices are scam artists. Yes, I would say they are similar to car mechanics in the way they try to rip people off.

Review
#587922 Review #587922 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Cons
  • Hygentist
  • Long wait
  • Time management
Reason of review
Poor customer service

Bright Now Dental review in Newtown, Pennsylvania: Uncomfortable surroundings and rude manager.

1.5
Details
I have been going to this office for about the last three years and I think now I will be looking for a new place to have my dental care taken care at in the future. I had had some problems with my insurance carrier and getting claims squared away and apparently they have a new manager in the office that appeared couldn't even figure out how to help me. I felt she was very rude and unprofessional in her behavior and as a manager should of been able to help me but was definitely clueless. Also you do not chastise your staff in front of patients its just wrong. I felt very uncomfortable and just wanted to leave and at the same time I felt very bad for some of the workers there. Whomever this new manager is in this office...I doubt she is going to last....she seems more concerned about money and payments then she does about the clients, and just because your having a bad day doesn't mean that everyone around you must have one too! Horrible choice Bright Now!
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Review
#544755 Review #544755 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Bright Now Dental Customer Service

Website:
Mailing Address:
8105 Irvine Center Drive Suite 1500
Irvine, CA 92618
USA
Phone:
(844) 400-7645
All Bright Now Dental Contacts

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