State: Indiana City: Lawrenceburg Clear all filters (2 of 81 reviews match)
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Bright Now Dental review in Lawrenceburg, Indiana: Billed for out if network. Was not informed of different dentist.

1.0
Details
Billed for out of network services - previous dentist was in network. Was not informed there was a change in dentist intil my cleaning was finished and a diffetsnt dentist walks in. Not until I recieved my bill the next month I find out he was not approved by insurance ( Medicare). I contacted the Lawtenceburg office and after recusving ANOTHER bill I called again. Very unconcerned and was told the charge will still be there on my next visit. I will not be back.
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Review
#1667926 Review #1667926 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Cons
  • Unorganized and horrible customer service
  • Long wait
Reason of review
Poor customer service
Loss
$47
Preferred solution
Get a Medicare approved dentist and let customers know if changes in dentist Medicare approval.
Tags
  • The Bill
  • BRIGHT NOW DENTAL BAD
  • worst place ever
  • Very Bad Experiense
  • Bad Office Practices

Bright Now Dental review in Lawrenceburg, Indiana: Billed for out if network. Was not informed of different dentist.

1.5
Details
Charged by insurance for using out od network dentist. My last visit the dentist was in the network. Was not informed of the new different dentisi until the tech had finished cleaning my teeth. Did not kniw the new dentisi was out of network until I rscieved my bill. The Lawrenceburg office has been contacted and they were going to get the dentist in network. The next bill I called again. They don't know what happened - they will just write it off. Next bill called the Lawrenceburg office again and they seemed very UNconcerned. Said the next time I come in the charge will show up again. I told her I would not be back.
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Review
#1667898 Review #1667898 is a subjective opinion of poster.

Contact Bright Now Dental Customer Service

Website:
Mailing Address:
8105 Irvine Center Drive Suite 1500
Irvine, CA 92618
USA
Phone:
(844) 400-7645
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