State: Florida Clear all filters (10 of 81 reviews match)
filters
State:
City:
Show
Product:
Show

Bright Now Dental review in Tampa, Florida: Clear up an error

I am getting a payment of 944.50 which was a payment arrangement with the doctor, which I should not pay, but in addition now he is adding 55 pesos from my last visit where I only performed prophy and paid the 20 dollars
View full review
Review
#1694286 Review #1694286 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Oct 12

**update**A DM for Bright Now called me to apologize for what happened. He said it never should have happened and that he was refunding the amount that I was charged.

He was also sending the insurance check back to my insurance company since it was never authorized. He...

View full review
Review
#1652155 Review #1652155 is a subjective opinion of poster.
Reason of review
did service no Authorized
Preferred solution
refund of amount that was paid and not billed to ins. Not authorized also train employees of proper procedure for minor children

Bright Now Dental review in Tampa, Florida: Refund status

I have been calling this location several times in regards to refund check I have not received an answer or call back with any updated information . This is very unprofessional on their end and upsetting on mine because i need my money i received the letter on July 8 th its been a whole month almost 2 months and have not received anything or heard anything
View full review
Review
#1624948 Review #1624948 is a subjective opinion of poster.
Pros
  • Nice staff
Reason of review
Return, Exchange or Cancellation Policy
Loss
$131
Preferred solution
Full refund

Bright Now Dental review in Hernando Beach, Florida: My time is valuable.James Montgomery

1.3
Details
Brightnow @ 1391 Commercial Way, Spring Hill Fl. Due to poor scheduling my 8 tooth bridge is still not complete. Don't you think 4:00pm is a little late for this procedure. I have been a patient for 21+ years of Castle/Brightnow. Dr. Shuayb and Cathy De Tar as well as myself shouldn't be treated like this. Heather, the office manager, needs to go back to scheduling school. I am very upset and you should be ashamed to treat employees and patients this way.
View full review
Review
#1605591 Review #1605591 is a subjective opinion of poster.
Service
Bright Now Dental Dental Crown Service
Cons
  • Time management
Reason of review
time scheduling
Preferred solution
Let the company propose a solution
Tags
  • Very Bad Experiense
I have an horrible experience with the customer service at office on Melbourne Florida , is hard to explain on text , call me please 321 525 5318 , thanks
View full review
1 comment
Anonymous
#1721169

Are you crazy ? Why would anyone publish a private telephone number or any other identifying information on an open internet website ?

This is not a conduit to the named vendor, but merely a post board to share experience and seek advice.

You've opened your front door wide to any pathogen passing by ... bad idea.

Review
#1598379 Review #1598379 is a subjective opinion of poster.
Reason of review
Poor customer service

Bright Now Dental review in Orlando, Florida: Don't bother - go elsewhere

1.0
Details
I made appt. for 7/3/19 at 9:00am. Was told to be there early to fill out paperwork. I arrived at 8:30am. Filled paperwork and by 9:15am I asked receptionist when would my 9:00am appt. be started. She went to ask someone and about 5 minutes later came and told me "it will be about 1 hour or more". WHAT? I cancelled appt. and left. I am not looking for any resolution. I simple will not go there again. They are irresponsible but it won't be at my expense.
View full review
Review
#1575445 Review #1575445 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Cons
  • Service or the quality of the product
Reason of review
Poor customer service
Loss
$1
Preferred solution
don't bother with this business.
Tags
  • BRIGHT NOW DENTAL BAD

Bright Now Dental review in Palm Bay, Florida: Worst place EVER

I paid 600$ three days ago for a cap and the appointment took almost 4 hours!!!!!. The temporary fell off twice shortly thereafter and they want me to wait 3 days to see someone to get it fixed. The office staff is rude. I would NEVER recommend this place.
View full review
Review
#1415082 Review #1415082 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$600
Bright Now Dental review - Horrible Experience
Bright Now Dental review - Horrible Experience
i’be been a loyal cistomer since 2011. I’ve spent 1,000’s of dollars on my mouth. They talked me into a bridge and needed to use one good tooth and take off a crown that I had replaced to make it happen. The bridge broke twice and I ended up getting caps on two teeth....
View full review
Review
#1280971 Review #1280971 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Reason of review
Bad quality
I cannot believe how rudely I was spoken to by the Manager Toni in the Palm Bay Florida lactation on 1051 Port Malabar Road! She should be ashamed of herself for speaking with a peer professional in the rude and disparaging manner that she did regarding a mutual...
View full review
2 comments
Anonymous
#977405

I don't know what person you dealt with, but the Toni I spoke to help me generously and had a caring demeanor. She doesn't seem to have a 'rude' tone in any way.

Maybe you started something and made her get that way. And how professional is it for you to blast her on this website as a 'peer professional'?

View more comments
Review
#607226 Review #607226 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Bright Now Dental Customer Service

Website:
Mailing Address:
8105 Irvine Center Drive Suite 1500
Irvine, CA 92618
USA
Phone:
(844) 400-7645
All Bright Now Dental Contacts

Compare Bright Now Dental to

Bright Now Dental
Bright Now Dental
794 reviews
1.5
VS
Western Dental
Western Dental
794 reviews
1.6
Compare Bright Now Dental vs Western Dental

Latest Question

Bright Now Dental Questions

Update by user Jan 10, 2014

The location of this office is in sanford, fl

Original review posted by user Jan 10, 2014

This has been the worse experience with a dentist office ever. I called the day before and scheduled an appointment due to the great pain I was in as a result of a toothache. I provided all necessary information such as...
View full review
Review
#470098 Review #470098 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service