Product: Bright Now Dental Dental Service Clear all filters (27 of 27 reviews match)
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Bright Now Dental in Lawrenceburg, Indiana - Billed for out if network. Was not informed of different dentist.

1.0
Details
Billed for out of network services - previous dentist was in network. Was not informed there was a change in dentist intil my cleaning was finished and a diffetsnt dentist walks in. Not until I recieved my bill the next month I find out he was not approved by insurance ( Medicare). I contacted the Lawtenceburg office and after recusving ANOTHER bill I called again. Very unconcerned and was told the charge will still be there on my next visit. I will not be back.
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Review
#1667926 Review #1667926 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Cons
  • Unorganized and horrible customer service
  • Long wait
Reason of review
Poor customer service
Loss
$47
Preferred solution
Get a Medicare approved dentist and let customers know if changes in dentist Medicare approval.
Tags
  • The Bill
  • BRIGHT NOW DENTAL BAD
  • worst place ever
  • Very Bad Experiense
  • Bad Office Practices

Bright Now Dental - Downtown Denver Office

1.0
Details
Absolutely the WORST experience I've had with a dentist. They will tell you that services are covered by insurance but they're not. This happened to me on several occasions. In one instance, Mara (front desk) even told me that she called the insurance company to double/triple check before proceeding with an expensive procedure. ONE YEAR later I received notice that the procedure wasn't covered and payment was due. What??? I disputed the charge so of course Bright Now sent it to a collections agency. DO NOT go to this office. They are so unprofessional. I've actually been to other Bright Now locations and the service has been great...no mistakes. I'll never return to this location.
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1 comment
EmptyBeagle
#1752659

I’m having the same problem they tried to bill me with me having several insurances and never contact my insurance companies and try to say 483.00 was due ... I told them to forget my appt.

and I made some calls and found out they never submitted a claim to my insurance or try to ..

But I’m stuck with a half done mouth for now because they want the 483.00 .. They are ripping people off ..

Review
#1653690 Review #1653690 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Reason of review
Poor customer service
Loss
$406
Preferred solution
Full refund

Bright Now Dental - Coverage

I need to Talk to a representative
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Review
#1639304 Review #1639304 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Reason of review
Poor customer service

Bright Now Dental - No experience at the front desk

1.0
Details
Told me that I needed to pay cash upfront for my procedure because my insurance card would not work. Never offered a payment plan, was 2 weeks in pain and now having teeth pulled !!!!
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Review
#1589619 Review #1589619 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Pros
  • I like my dentist very much
Cons
  • Front desk personnel very educated about the process
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • The Bill

Bright Now Dental in Orlando, Florida - Don't bother - go elsewhere

1.0
Details
I made appt. for 7/3/19 at 9:00am. Was told to be there early to fill out paperwork. I arrived at 8:30am. Filled paperwork and by 9:15am I asked receptionist when would my 9:00am appt. be started. She went to ask someone and about 5 minutes later came and told me "it will be about 1 hour or more". WHAT? I cancelled appt. and left. I am not looking for any resolution. I simple will not go there again. They are irresponsible but it won't be at my expense.
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Review
#1575445 Review #1575445 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Cons
  • Service or the quality of the product
Reason of review
Poor customer service
Loss
$1
Preferred solution
don't bother with this business.
Tags
  • BRIGHT NOW DENTAL BAD

Bright Now Dental - Refund

I over paid my bill. So I received a letter that I can get a check for overpayment or put it towards the next visit to the office. So check the box to receive a check. I called and asked about it the girl was so rude she said your not getting a check were putting on your next office visit.
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Review
#1531611 Review #1531611 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service

Bright Now Dental in District 2 Frederick, Maryland - Lied to & filthy

1.0
Details
Sent email xrays and exam to buckeystown pike Frederick Md office was confirmed when sent . i get there they clamed they had no email. Sitting waiting room one of the assisants or hygentist looked as if he was fondling himself with his hand down his pants. The place looked discusting dirty. So i got up and left
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Review
#1513802 Review #1513802 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
1.0
Details
This has been on going for over 3 years. I went in to the Stanton California office for upper and lower dentures, I currently have the upper and not the lowers. The surgeon the removes teeth is completly un professional and should not be licensed in California. His...
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Review
#1464009 Review #1464009 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Reason of review
Bad quality
Bright Now Dental - Horrible Experience
Bright Now Dental - Horrible Experience
i’be been a loyal cistomer since 2011. I’ve spent 1,000’s of dollars on my mouth. They talked me into a bridge and needed to use one good tooth and take off a crown that I had replaced to make it happen. The bridge broke twice and I ended up getting caps on two teeth....
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Review
#1280971 Review #1280971 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Reason of review
Bad quality

Contact Bright Now Dental Customer Service

Mailing Address:
Bright Now Dental
8105 Irvine Center Drive Suite 1500
Irvine, CA 92618
USA
Phone:
(844) 400-7645
All Bright Now Dental Contacts

Bright Now Dental Reviews

  1. 28 reviews
  2. 4 reviews
  3. 2 reviews
  4. 2 reviews
  5. 1 review
Bright Now Dental reviews
2.8
Details
Going to Bright Now Dental was one of the biggest mistakes I ever made in my life.I went there and paid up front in good faith as they demanded.I should have realized I was in trouble from the start.The receptionists were nice ,the technicians were nice and hard...
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1 comment
Anonymous
#1481010

This experience was at Sandusky Ohio

Review
#1255171 Review #1255171 is a subjective opinion of poster.
Service
Bright Now Dental Dental Service
Reason of review
Bad quality
Loss
$4730
Tags
  • Very Bad Experiense