Product: Bright Now Dental Customer Care Clear all filters (8 of 8 reviews match)
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1.0
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yes I had an appointment on August 21st at the Smithville Road store in Dayton Ohio it was an absolutely horrible first experience had appointments for my daughter 14 my other daughter 19 in myself which I had to take my 14 year old out of school and if you know...
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#1644091 Review #1644091 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
Cons
  • Service or the quality of the product
Reason of review
Poor customer service
Preferred solution
Will never patronize Small Brands
Tags
  • BRIGHT NOW DENTAL BAD
  • worst place ever
  • Very Bad Experiense
1.0
Details
Bright Now Dental - Refusing treatment to me because of Google review.

Update by user Jun 06

It was never resolved but it's okay cause I found a better dentist . An instead of waiting three months for an appointment I got in within a week.

Original review posted by user May 07

I called bright now dental today 5/7/2019. When I called I was immediately being yelled at an she would not let me talk at...
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#1529800 Review #1529800 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care

Bright Now Dental in Antioch, California - About customs service

I had pain in my mouth so i came here mins bright now dental antioch and i got cleaning and x ray done and also got some pain medicine, I'm still taking medicine and i got appointment with oral sergeron 27, i do work for walmart so i need some paper for work because i had pain and also have appointment with your company,i need some paper from doctors that I'm okay and i can go back to work and perform my job but doctors refused to give the paper that i can go to work and perform my job i need talk to any customer service member Please thank you
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#1476632 Review #1476632 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
1.0
Details

Update by user Jan 27

My wife had a #17 tooth extraction on Friday and by Sunday the swelling and pain had not subsided. In fact the pain had escalated and as my wife says it is worse than childbirth! Call the number which was provided on their Day of Surgery Care for Emergencies, the...

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#1458147 Review #1458147 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
Reason of review
Poor customer service
1.0
Details
I called in 2 days before my scheduled appointment and spoke to Cristal Prado who was extremely nice and helpful on the phone.I had my appointment set at 9:30AM but came in 15 minutes early because she mentioned that I may need to fill out paperwork for being a new...
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#981801 Review #981801 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
Cons
  • Staff
  • Long wait
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • BRIGHT NOW DENTAL BAD

Bright Now Dental in Fontana, California - You can do much better

Find another dentist unless you enjoying paying out of pocket. Great dentist but horrible experience with the office and billing staff. It took 7 phone calls to the dentist after my initial consultation to speak with someone as all I wanted to do was confirm coverage with my insurance. Guess what - 0 return calls back after leaving 7 messages and then when I call them the last time to tell them I am switching dentists since I cannot get a return call or coverage confirmed - they tell me they were just about to call me - really? I was told by them I had insurance coverage and even paid what my insurance did not cover out of pocket. I thought this was a done deal but then I get a call 4+ months later about owing $584 dollars additional. Now I find out that the insurance company denied it because they said it was "not necessary and appropriate" and went on to say the dentist "has not demonstrated periodontal disease" when the dentist told me I need to get this done and even supposedly confirmed coverage. Bottom line - you can do much better. Take your business to an honest company that does not over promise and under deliver.
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#841032 Review #841032 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
Reason of review
Poor customer service

Bright Now Dental Customer Care Review

It was completely unacceptable to let patients wait for over an hour on their scheduled appointment. The staff was not even so apologetic on the entire process
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#831854 Review #831854 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
Reason of review
Poor customer service

Bright Now Dental

I never received a bill - supposedly they had submitted it to insurance (which I doubt now) for $180. Bright Now turned it over to collections. When I called the Fort Collins CO office to straitghen it out not only was the manager SNOTTY but then they had entered my city & state wrong. They were too lazy or *** or both to bother to check the zip code which miraculously they did have right. When I wanted to speak with a manager & learned that she was the snotty woman, they gave me a number in Denver of another person who doesn't give two cents about customer service. Not only was their dental service poor but their customer service is non-existent. Spend more money to hire intelligent people & you wouldn't have to use collection agencies. The same day they turned me over to collections, I had paid them $443 because I have the credit card statement. DO NOT DEAL WITH THESE PEOPLE!!!!!!
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Review
#421155 Review #421155 is a subjective opinion of poster.
Service
Bright Now Dental Customer Care
Loss
$600

Contact Bright Now Dental Customer Service

Mailing Address:
Bright Now Dental
8105 Irvine Center Drive Suite 1500
Irvine, CA 92618
USA
Phone:
(844) 400-7645
All Bright Now Dental Contacts

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